Why we bill per unit, not per property

A single shopping-mall building can host fifty tenants. A single stand-alone industrial unit hosts one. Under the standard “per-property” SaaS pricing model, those two landlords pay the same. That is unit economics upside-down.

The distortion

Our back-end already tracks enrolled_accounts.tenant_count per account. The administrative work a property team does scales with that number, not with the number of title-deeds. More tenants means more leases, more rent notices, more CAM splits, more POPs to reconcile, more people to chase.

When we priced per property we were asking small landlords to subsidise large ones. That felt wrong every time it came up in a pricing conversation — so we changed it.

The new model

1 tenant = 1 unit. You pay a modest per-unit fee per month, with a floor on each plan so a three-tenant portfolio isn’t priced like an enterprise account.

Four tiers, each shaped around a different portfolio stage:

• Trial — free for 30 days, full Enterprise feature preview, no card.
• Starter — for self-managing landlords with a handful of units.
• Growth — for multi-property portfolios and small PM firms.
• Enterprise — for mall operators, large portfolios, and agencies.

The volume discount is baked into the tier you’re on — the higher the tier, the lower the per-unit rate. Your CFO doesn’t need a separate discount sheet.

We don’t publish the numbers publicly because the right figure depends on your market, your portfolio shape, and your onboarding load. We’d rather scope it with you once than post a sticker that doesn’t fit anyone perfectly. Talk to us when you’re ready to see your quote.

What stays the same

• Properties, team seats and countries remain uncapped soft limits for now — we still track them but they don’t drive the bill.
• Any account on the legacy per-property model migrates automatically using a conservative properties_cap × 10 heuristic. If the new number looks off, your master console admin can adjust it directly from the licence row.
• The month-one preview still gives every trialist the full Enterprise feature set. You should feel the good stuff before you pay for it.

Why we’re telling you this

The shape of the formula matters more than the sticker. When you know how a vendor prices — per tenant, per property, per seat, per feature gate — you can predict what the bill will do as you grow. That’s the part most pricing pages obscure. Ours is right here: one tenant, one unit, scoped to your market.

If the arithmetic doesn’t work for your portfolio shape, email us. We’d rather lose the deal than feel clever about a price no one can justify.